Frequently Asked Questions
What express courier services do you offer from China?
Available options may include DHL, FedEx, UPS, EMS, TNT, and Aramex, depending on the destination, product, and shipment. Confirm current route availability and pricing when requesting a quote.
How much does express shipping from China cost?
The price depends on destination, chargeable weight, dimensions, product type, service, and applicable surcharges. Express shipments may be charged by actual or volumetric weight, whichever is greater. Request a shipment-specific quote before dispatch.
What is the difference between express shipping and air freight?
Express courier is typically designed for parcels and door-to-door delivery, while air freight is commonly used for larger cargo moving through an air-cargo service. Transit time, minimum shipment weight, customs arrangements, and final delivery depend on the selected route and service.
How fast is ocean freight from Shenzhen?
Ocean freight transit varies by route and service. The current page lists indicative ranges of 14–16 days to the US West Coast, 25–30 days to Europe, and 7–10 days to Southeast Asia. Confirm whether the estimate refers to port-to-port or end-to-end delivery.
Can you ship directly to Amazon FBA?
We can coordinate shipping to eligible Amazon fulfillment centers based on your current shipment plan and the selected service. Provide current carton labels, destination details, and shipment instructions before dispatch. Amazon’s receiving requirements and decisions remain outside the carrier’s control.
Can you ship batteries, liquids, or supplements?
Some products with special requirements may be accepted on certain routes, subject to carrier rules, destination restrictions, packaging, and documentation. Send full product details before booking. Acceptance must be confirmed for the specific shipment.
Does every method include DDP and insurance?
No. DDP, insurance, tracking, and customs services vary by carrier, route, product, and shipment. Check the written quote and service terms to confirm what is included.
Can I combine shipping with warehouse and fulfillment services?
Yes. If your inventory is stored at our Shenzhen warehouse, shipping can be coordinated with receiving, storage, quality checks, FBA prep, or ecommerce fulfillment as agreed.