What Our Ecommerce Fulfillment Service Includes
Inventory Receiving and Supplier Coordination
Your factory or supplier sends inventory directly to our Shenzhen fulfillment warehouse. We receive cartons, count stock against agreed documentation, and record incoming inventory before it enters your fulfillment workflow.
For brands with multiple suppliers, we can coordinate deliveries to one warehouse so products can be consolidated before shipping to customers.
Quality Control and Product Checks
Catch avoidable issues before they reach your customers. Our agreed quality-control process can include quantity checks, visible-condition inspections, packaging checks, SKU verification, barcode checks, and photographs of identified discrepancies.
The inspection scope should be agreed in advance and matched to your product category, specifications, and tolerance requirements.
Pick, Pack, and Branded Fulfillment
When an order is received, we pick the correct items, pack them according to your approved instructions, and prepare the shipment for dispatch.
Branded fulfillment options can include:
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Branded boxes, mailers, tissue paper, and packing materials
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Thank-you notes, promotional inserts, and product information cards
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Product bundles, kits, and subscription-box assembly
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Stickers, labels, gift messages, and campaign-specific inserts
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Packaging rules for fragile, high-value, or multi-item orders
Shopify, WooCommerce, and Ecommerce Integrations
Orders should move from your store into a clear fulfillment workflow, without requiring your team to send manual spreadsheets for routine orders.
We support ecommerce order processing for Shopify and WooCommerce stores, alongside approved marketplace, API, CSV, and order-management workflows. Once connected, orders can be picked, packed, dispatched, and updated with tracking information based on the agreed integration and carrier setup.
Global Shipping and Delivery Options
Choose shipping services around what your customers value most: delivery speed, tracking, landed cost, destination coverage, or a balance of these factors.
We coordinate international shipments from China to more than 200 countries and territories. Available services depend on the destination, product category, parcel dimensions, batteries or restricted goods, declared value, customs requirements, and delivery target.
Returns and After-Sales Logistics
Returns should be planned before they become urgent. We can help design a returns approach based on the item’s value, condition, destination, and recovery potential.
Available options may include:
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A local returns address for consolidation
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Returns shipped back to China for higher-value items
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Inspection, restocking, refurbishment, or resale assessment
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Disposal for low-value or non-returnable items
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Return instructions and reporting for your customer-service team